Sync status and what it means
For owners. On a till linked to ByteBarn Cloud, a small badge at the top right of the window shows how sync is doing, on every screen. Point at it for more detail; select it to open Settings → Cloud Sync. A till that isn’t linked shows nothing.
The states
Section titled “The states”| Badge | Means | Do anything? |
|---|---|---|
| Live | Up to date, and other tills’ changes arrive within a second. | No. |
| Synced · 5 min ago | Up to date as of then; other tills’ changes are checked every 15 seconds instead of arriving at once. | No. |
| Syncing · 12 waiting | Sending this till’s latest changes. | No. |
| Uploading · 6366 waiting | A freshly linked till sending everything it already had. Counts down. | No; keep selling. |
| Offline · 12 waiting | Can’t reach ByteBarn Cloud. Selling works as normal; the waiting changes go up when the connection is back. | Check the internet connection if it lasts. |
| Sync error | Something went wrong. Point at the badge for the reason. | See below. |
If changes from another till can’t be applied yet, the badge’s detail also says how many, and that they’re being retried; they usually go through once the till catches up.
An Owner change pending badge can appear next to it: someone has asked to become the owner of the business. See Recover your account.
Sync error
Section titled “Sync error”Point at the badge to read the reason. Then, in Settings → Cloud Sync, select Sync now to try again. If it keeps failing, note the message: it says what ByteBarn Cloud refused.
