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Sync status and what it means

For owners. On a till linked to ByteBarn Cloud, a small badge at the top right of the window shows how sync is doing, on every screen. Point at it for more detail; select it to open Settings → Cloud Sync. A till that isn’t linked shows nothing.

Badge Means Do anything?
Live Up to date, and other tills’ changes arrive within a second. No.
Synced · 5 min ago Up to date as of then; other tills’ changes are checked every 15 seconds instead of arriving at once. No.
Syncing · 12 waiting Sending this till’s latest changes. No.
Uploading · 6366 waiting A freshly linked till sending everything it already had. Counts down. No; keep selling.
Offline · 12 waiting Can’t reach ByteBarn Cloud. Selling works as normal; the waiting changes go up when the connection is back. Check the internet connection if it lasts.
Sync error Something went wrong. Point at the badge for the reason. See below.

If changes from another till can’t be applied yet, the badge’s detail also says how many, and that they’re being retried; they usually go through once the till catches up.

An Owner change pending badge can appear next to it: someone has asked to become the owner of the business. See Recover your account.

Point at the badge to read the reason. Then, in Settings → Cloud Sync, select Sync now to try again. If it keeps failing, note the message: it says what ByteBarn Cloud refused.