Find and reprint a receipt

For cashiers. A customer who comes back for a receipt, or only has their M-Pesa message, can be found from the Point of Sale.

Find a receipt

On the Point of Sale, select Receipts, above the products.
The most recent sales are listed straight away. If it’s not one of them, type in Receipt # or M-Pesa/card code…: the receipt number (or part of it, such as its last digits), or the M-Pesa or card reference from the payment.
Select the sale to see its receipt.

The Search Receipt window, with a search box for a receipt number or M-Pesa or card code, and the three most recent sales listed below it.

Cashiers see only their own sales here. A sale rung up by someone else shows No matching receipts. Managers and admins see every sale.

Print it again

With the receipt open, select Print Receipt. It’s only there when this till has a receipt printer set up; without one, you can still show the customer the receipt on screen.

Select Back to search to look for another.