Log in
For cashiers. Everyone who uses the till logs in with their own username, using either a password or a short PIN. Your account decides what you can do: a cashier goes straight to the Point of Sale.
Log in
Section titled “Log in”- Enter your Username.
- Choose Password or PIN.
- Enter it and select Log in.
The till remembers which one, Password or PIN, last worked on it, and starts with that next time.
Cashiers land on the Point of Sale. Managers and admins land on the Dashboard.
If it doesn’t let you in
Section titled “If it doesn’t let you in”“Invalid username or password.” (or PIN) The username or the password doesn’t match. Check you’ve chosen Password or PIN correctly; a PIN won’t work in the password box.
“Too many wrong attempts for username. Try again in N minutes.” After 5 wrong attempts within 5 minutes, that username can’t log in until the oldest attempt is more than 5 minutes old. Wait and try again. Closing and reopening the app doesn’t reset it. A successful login clears the count.
The same lock applies to a manager’s PIN when they approve something at the till.
Forgot your password or PIN
Section titled “Forgot your password or PIN”Ask an admin. Passwords and PINs are stored encrypted, so nobody can look yours up, but an admin can set a new one: Users, then Reset Password or Reset PIN for your account.
Log out
Section titled “Log out”Select Logout: at the bottom of the sidebar, or at the top right for cashiers. Log out when you leave the till, so the next person’s sales aren’t recorded under your name.